FAQ – Your Positive Solutions Hub

FAQ Frequently Asked Question

Frequently Asked

Below you can find answers on most frequently asked questions about Ventsys trickle vents and Ventilation

How can I determine if the ventilation in my room isn’t working?

You feel tired and unrested, you frequently experience headaches, you see mold near the window, and condensation forms there. There are many factors that indicate that the ventilation is not working. As a result, a toxic environment has formed, which significantly affects a person’s health.

Why should I choose Ventsys over other systems?

Ventsys fits almost all windows, including those that are already installed. They are equipped with filters, so no dust or other harmful substances get inside your living rooms. As well there is no milling or drilling involved so your window frames aren’t damaged.

Does your system filter out dust?

Yes, with the filter, which is easily accessible and replaceable.

Can I close the ventilation system?

Yes, you can manually close it, adjust air flow etc. But we do not recommend doing so as it will result in no ventilation. In order for natural ventilation to work, there needs to be an air coming in and out so that proper airflow can occur.

If the ventilation doesn't work, does only CO2 increase?

No, other chemical elements are also released from furniture, household chemicals, and so on. If there isn’t a proper ventilation in living rooms it causes huge negative impact on health.

Is it possible to damage a window by using Ventsys?

No, there is no drilling or milling involved, so your windows won’t be damaged.

FAQ – Frequently Asked Questions

Welcome to our FAQ section, your go-to source for answers to common queries about our products and services.

If you have questions, you’re in the right place. We’ve compiled a list of frequently asked questions to make your experience as smooth as possible.

General Questions

How do I contact Ventsys?
If you need to get in touch with us for any inquiries or support, you can find our contact details on our website. Our dedicated customer support team is here to assist you.

Can you explain the benefits of M Class trickle vents?
We offer M Class trickle vents that combine the advantages of PVC, wood, or aluminum, providing exceptional energy efficiency and durability. Learn more on our product pages.

Installation and Support

Do you provide installation guides?
Yes, we do. Explore our installation guides to help you set up your trickle vents with ease. You’ll find detailed instructions on our website.

What is your privacy policy?
Your privacy is important to us. Read our Privacy Policy to understand how we protect your personal information.

Product Warranty and Returns

Do you offer warranties on your products?
Yes, we provide information on our product warranties. Learn about our warranty terms and coverage on our Warranty & Returns page.

What is your return process?
If you need to return a product, we’ve outlined the return process to make it as simple as possible on our Warranty & Returns page.

Contact Information

How can I reach your customer support team?
For any specific queries or assistance, reach out to our customer support team using the contact details available on our website.

What are your opening hours?
Our customer support team is available during the following hours: Monday to Friday, 8:00 AM – 6:00 PM.

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Why Consumer Protection Matters

Consumer protection is a fundamental concern for us. Your satisfaction, safety, and peace of mind matter. We’re committed to ensuring your rights are upheld and that you receive safe, accurate products. In Latvia, consumer rights are protected by the Consumer Rights Protection Centre (CRPC), which enforces various laws to safeguard consumer interests. Your protection is our priority.

Explore our FAQ for more information, or feel free to contact us with any additional questions you may have. Your satisfaction is our goal.

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