Ventsys Terms and Conditions

Welcome to Ventsys! Please read these terms and conditions carefully before using our products or services. By accessing our website, making a purchase, or using our products, you agree to be bound by these terms and conditions.

1. Orders

Placing an Order: When you place an order with Ventsys, you agree to provide accurate, complete, and up-to-date information. Please note that your order is subject to our approval and product availability.

Order Cancellation: Ventsys reserves the right to cancel an order for various reasons, including but not limited to product unavailability, pricing errors, or payment issues.

2. Delivery

Free Shipping: Ventsys offers free shipping for all orders unless otherwise stated.

Delivery Times: Delivery times are approximate and may vary depending on the destination. While Ventsys strives to meet these timelines, certain factors beyond our control, such as customs clearance procedures, may affect delivery.

3. Return Policy

Returns: Please refer to Ventsys’ return policy for detailed information on how to initiate a return. Return costs are the responsibility of the customer.

4. Warranty

Product Warranty: Ventsys guarantees the quality of its products, but certain exclusions and limitations may apply. Please consult Ventsys’ warranty policy for more details.

5. Intellectual Property

Copyright and Trademarks: All copyrights, trademarks, and other intellectual property rights related to Ventsys’ website and products are the property of Ventsys or its licensors.

6. Limitation of Liability

Use of Our Products: You agree that the use of Ventsys’ products is at your own risk, and Ventsys will not be liable for direct, indirect, incidental, special, or consequential damages arising from the use of its products.

7. Privacy

Personal Data: Ventsys collects, stores, and uses your personal data in accordance with its privacy policy. By using Ventsys’ services, you consent to the use of your personal data.

8. Changes to the Terms and Conditions

Modifications: Ventsys reserves the right to modify these terms and conditions at any time. Changes will be posted on its website and will take effect immediately.

9. Contact

Contact Us: For any questions or concerns regarding Ventsys’ terms and conditions, please contact us at  info@ventsys.eu.

By using Ventsys’ products and services, you agree to these terms and conditions. If you do not agree with these terms, please do not use Ventsys’ products or services.

At Ventsys, we are committed to customer satisfaction, and we encourage you to visit our Warranty/Returns page for comprehensive information on our warranty coverage and return process.

Privacy Policy

Protecting your privacy is a top priority at Ventsys. Our Privacy Policy explains how we gather, protect, and use your personal information. By using our site, you consent to our data practices. This policy covers data collection, usage, security measures, and the use of cookies. For more details on how we safeguard your privacy, please visit our Privacy Policy page.

Warranty & Returns

At Ventsys, we stand by the quality of our products. Our Warranty & Returns policy outlines the terms and conditions for product warranties and the return process. If you encounter a defect or wish to return a purchase, please read this policy carefully. It includes warranty coverage details, return authorization requirements, and refund procedures. For complete information on our commitment to product quality and returns, visit our Warranty & Returns page.

Why Consumer Protection Matters

The protection of consumer rights is a fundamental concern for all of us because we all purchase goods and utilize services. Your satisfaction, safety, and peace of mind matter to us. It’s essential that your rights are upheld as you make purchases, ensuring that the products you acquire are safe, truthful, and that the terms of your transactions are just and transparent.

In Latvia, consumer rights are upheld and safeguarded by the Consumer Rights Protection Centre (CRPC). This organization is instrumental in overseeing the implementation of various laws and regulations that regulate consumer rights within the country. They play a vital role in enforcing the Consumer Rights Protection Law, Advertising Law, Law on the Safety of Goods and Services, Law on Information Society Services, and numerous Cabinet of Ministers’ regulations.

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